Subscription Cancellation Policy

By purchasing a Curiosity Box subscription, you acknowledge that your subscription has an initial and recurring payment feature, and you accept responsibility for all recurring charges.

Any cancellations need to be done prior to your subscription renewal. You are able to cancel your subscription at any time by logging into your account, phoning us on 01865 546145 or emailing us at help@curiosity-box.com.  If you cancel your subscription before renewal you will continue to receive a box each month for the duration of your pre-pay subscription length.

If you cancel your subscription after a renewal has taken place, we may be able to offer a partial refund. In this case, please ring on 01865 546145 or email help@curiosity-box.com and we will respond to you within a timely manner.

Christmas Gift Subscriptions

These are non auto-renewing meaning, once initial payment has been made, boxes will be sent out for the duration you choose, 3, 6 or 12 months.  At the end of the period, the subscription will be automatically cancelled.